My Sustainable Print service for staff being rolled out from January

The new my sustainable print service is being rolled out to departments from January 2014. 

The service is being provided by Sharp Business Systems who will provide hardware, software and maintenance. It will consist of a network of around 600 devices including multi-functional print devices and a small number of HP legacy printers. The service provision consists of:

  • MFDs that provide A3 and A4, mono and colour, print, scan and copy 
  • MFPs that provide A4, mono and colour, print, scan and copy  
  • Fleet management and onsite training by Sharp
  • Two dedicated onsite print engineers working 9am-5pm Monday - Friday
  • One dedicated onsite fleet manager also working 9am-5pm Monday - Friday
  • Single point of contact to report any print faults is CiCS helpdesk on 21111

The new print service gives all staff access to high-quality printing, scanning and copying. It supports 'follow-me' printing which means you can print from any computer and release print jobs from any MFP/MFD on the network; and for confidentiality your prints will not be released until you swipe your UCard at the printer. Each year the new service will save the University over £1.12 million and reduce our carbon emissions from 24 to 5 tonnes per annum.

The service has been piloted in Management School, School of Languages and Cultures, Materials Science and Engineering, Engineering Faculty Office, Psychology, Human Resources and CiCS. A survey of staff taking part in the pilot revealed that 55% of staff like the services, 34% were neutral and only 11% did not like it. A one-page summary of the survey is attached.

Roll-out will take place in three tranches in January, February and March. Printer installation staff will be followed the next day by training staff who will demonstrate how to use the devices and will provide instructions and training materials. An update to print champions will follow next week setting out which buildings to be included in each of the 3 tranches.

Sharp staff are already visiting tranche one buildings to evaluate the logistical challenge of delivering and setting up the print devices. These site visits also provide an opportunity for departments to finalise or adjust their implementation plans to reflect any changes since the consultation. 

This marks the beginning of the end of our three year msp project and we thank you for your continued support. Once installed the sustainable print service is expected to give the University a yearly saving of £1 million in print costs and 19 tonnes of carbon emissions.
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